We apologize for the inconvenience.
If the beak you purchased is defective, we will replace it free of charge. The procedure is as follows.
Initial defective product replacement procedure
- facebook messenger.
- Send your order number. ( if not : Send your name, address & purchase date to the chat field )
- Send us a photo video of the defective part of the product to the chat field.
- A new beak will be delivered to you.
*The warranty period is limited to one week from the date of delivery.